Privacy Policy

1.1 Information We Collect

We collect the following categories of information:

• ✦Account information: your first name and any profile details you provide.
• ✦Chat content: your responses in the Subliminals limiting-beliefs chat and the EFT tapping chat, including any personal, emotional, or belief-related content you choose to share.
• ✦Voice recordings: audio you record for the purpose of voice cloning, if you choose to use that feature.
• ✦Generated content: affirmations, EFT scripts, and audio files created for you based on your chat responses and preferences.
• ✦Usage data: how you interact with the App (e.g. topics selected, features used, session activity), collected to improve the product.
• ✦Device and technical data: device type, operating system, and app version, typically collected automatically.
• ✦Payment information (once paid tiers launch): handled by our payment processor — we do not store full card details ourselves.

1.2 How We Use Your Information

• ✦To generate personalized affirmations, EFT scripts, and subliminal audio.
• ✦To create and use your cloned voice, only if you opt in to that feature.
• ✦To save your session history in the Journey tab so you can revisit past chats, scripts, and audio.
• ✦To operate, maintain, and improve the App.
• ✦To communicate with you about your account or the App, if needed.
• ✦To comply with legal obligations.

We do not sell your personal information.

1.3 Third-Party Service Providers

We rely on third-party providers to operate the App. These providers process certain data on our behalf, under their own privacy and security terms:

• ✦Base44 — application hosting, backend infrastructure, and data storage.
• ✦ElevenLabs — voice cloning and text-to-speech audio generation. Voice recordings you submit for cloning are sent to ElevenLabs to create and store a voice model.
• ✦Additional service providers may be added as the App grows (e.g. analytics, payment processing, email delivery); this policy will be updated to reflect them.

We encourage you to review these providers' own privacy policies, as they independently process data we share with them.

1.4 Data Storage & Retention

Your chat history, generated affirmations/scripts, and generated audio are stored so they remain available to you in the Journey tab across sessions and devices. Voice recordings and cloned voice models are stored by our voice provider (ElevenLabs) until you delete them or close your account. We retain your data for as long as your account is active, or as needed to provide the App's features, unless you request deletion sooner.

1.5 Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to withdraw consent for voice cloning or other optional features at any time. To exercise these rights, contact us at: ciao@socioliz.com

• ✦You can delete your cloned voice at any time from within the App's voice settings, or by contacting us at the email above.
• ✦You can request full account and data deletion by contacting us.

1.6 Children's Privacy

The App is not directed to children and is not intended for use by anyone under 13 years old (or a higher minimum age where required by local law).

1.7 Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

1.8 Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

1.9 Contact

Questions about this Privacy Policy can be sent to: ciao@socioliz.com